Shipping Policy

At Flowerexchange, we are dedicated to providing a clear, reliable, and transparent shipping process. All orders are handled with care to ensure your products arrive safely and within the specified timeframe.

1. Shipping Destination & Cost

  • Shipping Destination: We currently provide shipping services exclusively within the United States.
  • Shipping Cost: We offer Free Shipping on all orders delivered within the United States.
  • Currency: All transactions and listed prices on our website are processed in US Dollars ($).

2. Delivery Timeline

To maintain transparency, our delivery schedule operates on the following timeline:

  • Order Cut-off Time: 5:00 PM (CST). Orders placed after this time will begin processing on the following business day.
  • Processing Time: 1 to 2 business days.
  • Shipping Time: 3 to 5 business days.
  • Total Estimated Delivery Time: 4 to 7 business days.
  • Please note that our business and processing days are Monday through Saturday.

3. Shipping Methods & Tracking

  • Carriers: We have partnered with recognized carriers, specifically DHL and FedEx, to deliver your orders securely.
  • Order Tracking: Yes, we provide a tracking number for every order. Once your package is dispatched, a tracking link will be sent to your email address so you can monitor its transit.

4. Duties and Taxes

For orders shipped within the United States, customers will not face any additional duties or taxes upon delivery. The final price is the one displayed at checkout.

5. Order Cancellations

If you need to cancel an order, please submit your request within 24 Hours of placing it. Once the order moves past the processing stage and is handed over to the carrier, we are unable to cancel the shipment.

6. Lost or Delayed Packages

In the event that your package experiences significant delays beyond the estimated delivery window, please reach out to our support team. We will coordinate with the carrier to resolve the situation promptly.

7. Business Information

For any inquiries regarding your order or our shipping practices, please contact our support team:

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